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about your project
Write or call us about your website, online shop, campaign or IT failure. The first consultation is free and comes with no obligation, and we prepare a quote with an action plan within 24 hours.
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What next
After you send the form
Three steps from enquiry to quote.
- 01
Your enquiry reaches us
After you send the form, you will see a confirmation on the page, and the message goes straight to our inbox.
straight away - 02
A short conversation
We ask about the details and suggest the scope that will solve your problem. It is sometimes smaller than the one you are asking about.
approx. 30 minutes - 03
A specific plan and quote
You get the scope of work, a schedule with dates and a quote. We put the scope in the contract, so there is no extra quote halfway through the work for obvious things.
up to 24 hours
Cyfrowa Pomoc · Lublin
Where to find us
Królowej Jadwigi 14/8120-282 Lublin, Lubelskie Province
We hold office meetings by prior appointment. We work on site with businesses from the Lublin region (Lubelskie Province) and Warsaw, and remotely with the rest of Poland. We hold consultations via Google Meet, Zoom or Teams, whichever suits you.
Open in Google MapsCompany details
For invoices and contracts
The full set of registration details to enter in your accounting system.
| Full name | Cyfrowa Pomoc s.c. Jakub Czernic, Hubert Kicia |
|---|---|
| tax ID (NIP) | 946-274-74-36 |
| REGON | 540212630 |
| Address | Królowej Jadwigi 14/81, 20-282 Lublin |
| kontakt@cyfrowapomoc.pl | |
| Phone | +48 887 831 588 |
Before you write
Frequently asked questions
During working hours, we reply in 15 minutes on average. If your website or online shop has stopped working, do not email, call us instead: emergency support is available around the clock.
It is free and comes with no obligation. We talk about what you want to achieve and tell you whether it can be done within your budget. If we decide we are not the right company for the job, we will say so directly.
No. Our office is in Lublin, and we work on site with businesses from the Lublin region (Lubelskie Province) and Warsaw. We work remotely with businesses from the rest of Poland, from brief to sign-off. See also local SEO, if visibility in a specific city matters to you.
Yes, for every project. The contract sets out the scope, deadline, cost and the terms of post-deployment support. We sign an NDA on request, including for work with ERP systems and databases.
For larger deployments, we bill in stages: you pay for the accepted parts of the project. We agree the details in the contract.
You will find more answers in the full FAQ. You can also browse our projects or read client reviews.
Let's start with a conversation
Choose the form of contact that suits you. We will prepare a free quote within 24 hours.